✅ All accessories such as leash, collar, and harness will be REMOVED from your portrait. At this time, we are unable to accommodate any special requests.
✅ If your photo doesn’t meet our criteria, our team will reach out to you and help you find a more suitable photo.
Get up close! Take your pet’s photo in bright, natural light (outdoors or near a window) for the most accurate colors and details.
Face forward: Capture a clear, front-facing shot that includes their ears, head, neck, and upper chest so we can create the perfect crop of your pet’s face.
Avoid tricky angles or edits: Skip overhead shots, heavy filters, and blurry photos. We’re also not able to illustrate photos of pets lying down.
Heartfelt Portraits for Pets Who Are Family
Your pet isn't just a pet. They're the one who greets you at the door, sleeps on your pillow, and somehow always knows when you need them. Our portraits capture all of that: their personality, their quirks, that look they give you. Beautiful enough to hang on your wall, affordable enough that you don't have to think twice about it.
Capture Your Pet’s True Spirit
Our custom pet portraits are the perfect way to honor your furry friend’s unique personality, elevate your home décor, or delight a pet-loving friend or family member with a with a unique gift.
Every MadPrints portrait is illustrated by a real person (not AI, not a filter). Our artists spend hours getting every detail right—from that one floppy ear to the exact color of their nose.
Our team of artists will get to work turning your photo into a stunning work of art. Your finished file is emailed to you, usually within 2-3 business days.
Get up close! Take your pet’s photo in bright, natural light (outdoors or near a window) for the most accurate colors and details.
Face forward: Capture a clear, front-facing shot that includes their ears, head, neck, and upper chest so we can create the perfect crop of your pet’s face.
Avoid tricky angles or edits: Skip overhead shots, heavy filters, and blurry photos. We’re also not able to illustrate photos of pets lying down.
Can I have more than one pet in a portrait?
Absolutely! You can create a portrait for 1, 2, 3, or even 4 pets together. If you would like more than 4 pets in a single portrait, please reach out to our support team at support@shopmadprints.com to help.
What if I need to make a change to my order?
We’re happy to assist with any updates to your pet portrait order. Just reach out to support@shopmadprints.com as soon as possible.
Please keep in mind that once an order has been fulfilled, we’re unable to make any changes, including address updates. In some cases, order modifications may also cause slight shipping delays.
Does it matter what is in the background of the photo?
No need to worry about what’s behind your pet in the photo. A clean background is great, but it’s completely fine if there are toys, furniture, or other items. The focus is always on your pet, not the setting!
Where can I order from?
Your digital portrait is delivered by email, so there is no shipping involved and you can order from anywhere in the world. Once it arrives you can print it at any local or online print shop.
If you would like a printed and framed portrait shipped to you instead, we ship to the United States, Australia, Canada, France, Germany, Italy, New Zealand, Spain and the United Kingdom.
How long does shipping take?
Once the artist has completed your custom artwork, your order will typically arrive at your doorstep within about 4–6 days
Can I see a preview before it ships?
Because each portrait is custom illustrated by an artist, we don’t typically send digital previews before production. However, if you spot an issue after receiving your order, reach out to support@shopmadprints.com. We want you to love your portrait!
What if I’m not happy with my portrait?
Every MadPrints portrait is one-of-a-kind, created from your pet's photo, so we're unable to accept returns or exchanges. That said, if your order arrives damaged or you're unhappy with the quality, please contact us within 48 hours and we'll make it right.
Do you include frames?
Yes! You can choose between several frame options at checkout or select an unframed poster or a digital PDF file only. All frames are designed to complement your custom artwork and arrive ready to hang right out of the box.
Do you offer digital files?
Yes! You can either add a digital file to your portrait order or choose to purchase the digital file only — perfect if you’d like to print and frame it yourself.
How are the portraits made?
Each portrait is illustrated by a professional digital artist and printed on premium matte art paper using museum-quality inks. Every order goes through a detailed review process to ensure color accuracy and consistency before shipping.
What animals do you illustrate?
Any animal you love! From dogs and cats to bunnies, birds, or even horses we can turn any pet into a custom portrait. At this time, we don’t create portraits featuring humans.
Reviews
Customer Reviews
Overall rating: 4.9 / 5 from 231 reviews.
Such a good birthday gift! Got one for my little sister and she loved it! Will definitely order more for my other sisters!
Having a portrait of my baby Noury is a self present for Mother’s Day, and it’s absolutely the best gift ever! I got the smallest one, but I’ll soon get the biggest!! Love it 😍
We are beyond impressed with this frame! It came out so beautifully we couldn't help but shed tears! Thank you so much! We adore it and we’re so excited to put this our our wall for memories!! MadPrints is the best!! 😍😍
Such a real looking pic of my baby with wings! You showed all her details completely like her and now she sits above me looks over me so so so special. Thanks so much!
Super awesome customer service, they helped me fix any problems I had with my ferrets!! Super fast response, soo nice and willing to help or add whatever I needed to make it perfect!! Will definitely be purchasing and I’ve already recommended MadPrints to family. Thanks so much!! :)
Such a fun and easy experience ordering! I had more than four pets so I emailed them and they helped me right away. The art looks JUST like all my pets, I’m so obsessed!!
Was a gift for a friend, she loved it, I loved it, we both cried! Her sweet baby was recently diagnosed with cancer so this was a great gift that I was planning for Christmas but decided to order early since we weren't sure how long he has.
My soul dog passed in 2024 from cancer, and I was devastated. This was such a great way to commemorate her. When I opened the package, I bawled my eyes out. I was not expecting it to have that much of an effect on me, but it hit me in all of the feels. Love it so much! 🥹
I had a great experience!! Everything turned out perfect. I accidentally spelled my dog's name wrong, and they fixed it with no problems. The quality was amazing, and I'm so happy with how everything turned out. Definitely recommend!
I had the best experience and am already ordering another portrait for a friend of mine who just lost their dog. They were so thoughtful in the process and really make you a part of the artwork. They articulated every detail so flawlessly and I cried when I opened It. The best art I’ve ever bought. 10/10 on everything down to their customer service and communication.
Love my photos. They personalized the area perfectly. And skip the line preview helped in sure I knew the portraits were coming as I see my sweet fur babies.
I absolutely love my portrait from Madiprints! 🥹❤️ They captured my dog and cat so beautifully, and it means more to me than I can put into words. Looking at it makes me feel like they’re right here with me again. It’s such a special keepsake that I’ll cherish forever. Thank you, Madiprints, for creating something so beautiful and meaningful! 🐾🤍
I had this made for my client whose soul dog just passed away. The portraits you guys do are just amazing and create such beautiful artwork for the home. I’ve had a great experience on both portraits I’ve done through you guys. Thank you so much for the beautiful artwork you create.
This was a gift for my dad for Father's Day of his two dogs who passed a few years ago. He loved them so much and still gets choked up when he talks about them. He loved the portrait and almost cried when he opened it. I'm giving 4/5 stars instead of 5/5 stars as one of the one of the names was misspelled and it's radio silence from the time you put your order in until they finish the portrait. It would be nice to get updates so it doesn't feel like I paid for nothing.
I loved it! Snowy looks just like the picture, I can tell she did this with so much love. It made us so much happy to finally get our potrait. Thank you so much! 🙌🏻🥰
Mom loved it for her birthday present, I will say the shipping took way longer than I expected and I also paid for a preview which I never received. In the future it would be nice to see the preview and I would order at least three weeks out prior to when needed.
Honestly the first order I did was the time around Mother’s Day. Everything was perfect. Then Father’s Day was around the corner I decided to do it again. They either forgot about my order. Since I had to be the one emailing them and asked what happened to it. It didn’t came on time. Even though one of the frame was supposed to be a gift. But they said they will fix my situation. They sent it out. But its the wrong frame is supposed to be white. Not black. I emailed them twice. Still haven’t gotten any response from them. I paid over 100.
My husband’s soul dog passed away in March 2026, so for Father’s Day I had this made for him and it turned out amazing! The details look just like him. Now I want to do our other dogs that we lost over the years. Please don’t stop what you are doing or change a thing.
A beautiful depiction of my best mate of 13 years. Now she looks over me above her favorite chair. I miss her so so much but this helped a lot, so thank-you team! Sending love to all those who have just lost a pet / family member. ❤️🩹
Such a beautiful recreation for our boy! We lost Alex in 2025 and it was a very hard experience. My mom bought this for my fiancé and I to put with him in his honor. We love it <3
The ordering process was amazing , kept me updated along the way and knew exactly when to expect it ! This captured my babies beautifully definitely ordering more 🐾 thank you so much for this amazing art work
I absolutely love the picture of the boys! It arrived so quickly and turned out even better than I imagined. The details are incredibly accurate, and it means so much to me. I have it hanging right above my bed, and it’s something I’ll cherish forever. ❤️
Get up close! Take your pet’s photo in bright, natural light (outdoors or near a window) for the most accurate colors and details.
Face forward: Capture a clear, front-facing shot that includes their ears, head, neck, and upper chest so we can create the perfect crop of your pet’s face.
Avoid tricky angles or edits: Skip overhead shots, heavy filters, and blurry photos. We’re also not able to illustrate photos of pets lying down.